Where is my order?
IST Support
Last Update 8 months ago
If you have not received your order yet, don't worry!
Once your order has been despatched and is on its way you will be able to track via the DPD notification.
All UK orders can be tracked through DPD tracking service
DPD notification information:
Notification will be sent to the mobile number or email (or both if you indicate both) contained on your order. It is therefore important to indicate the correct contact person and their details when you are placing the order.
You can notify two people (e.g. someone in your office and the engineer) by using an email for one and a mobile number for the other.
DPD inflight options are excellent and offer you full control so you can decide where you want your goods and when. You can even see when your package is out for delivery and where your driver is!
Not going to be in? Simply change the date using the inflight options when you receive the DPD notification or specify a safe place.
If it's lead times you are looking for when items are on back order please contact our customer service team here